With digital keys delivered directly to Apple Wallet, guests can lock or unlock their room doors using their iPhone and Apple Watch, raising the bar for convenience in the hospitality industry.
Salto Hospitality’s smart access control solutions support Room Keys in Apple Wallet for iPhone and Apple Watch users. This marks the next step in enhancing the convenience, security, and operational efficiency of room keys for both hotels and guests.
This solution seamlessly integrates with the existing Salto Space Hospitality platform for smart access control in hotels. With Room Keys in Apple Wallet, guests can access their rooms and common areas using only their iPhone or Apple Watch. Simply tap the reader or hold the device close to it to unlock the door—no apps or extra steps required.
Front desk staff can say goodbye to the hassle of handing out physical keys to guests or long lines in the lobby. With Room Keys in Apple Wallet for iPhone and Apple Watch, hotel operators can streamline the process of issuing and managing keys throughout the property.
A New Level of Guest Experience with Room Keys in Apple Wallet
Thanks to this solution, hotel management teams can significantly reduce or completely eliminate the operational challenges associated with issuing physical keys and checking in guests. Room keys in Apple Wallet are securely delivered to guests’ Apple devices, enabling remote access, mobile check-in, and instant access. This streamlines check-in processes and front desk operations throughout the property via Salto Space.
As a guest, if you have your room key in Apple Wallet, you can easily check in right from your iPhone. Just add your room key to Apple Wallet, tap the “Check-in” button, and follow the steps.
After adding their room key to Apple Wallet—via Salto, a technology partner that manages account data—guests gain instant access to their rooms, lounge areas, and common spaces simply by tapping their Apple device on the Salto smart lock reader.
Access to guest rooms just got easier: your iPhone is now your room key
Hotels that use this technology benefit from streamlined check-in processes, which reduce crowding in the lobby and lower the operating costs associated with plastic key cards and manual key distribution.
Room keys in Apple Wallet can be integrated as part of a standalone solution or a multi-site smart access system, making them suitable for various hotel business models and helping to prepare the access control infrastructure for future needs.
Key features include:
- Native storage of room keys in Apple Wallet on the iPhone and Apple Watch.
- Express Mode for the tap-to-unlock feature without interacting with the app.
- Power Reserve, which allows you to continue using the device for up to 5 hours after the battery has run out.
- Remote key issuance and management via the Salto Space platform.
- The ability to share keys with multiple guests, with flexible access rights settings via iMessage and other messaging apps.
- Enhanced privacy: Keys are securely stored on the device, and Apple does not track access locations.
- Instant key revocation if the device is lost, thanks to integration with Apple Find My.
- Compatibility with the full range of Salto smart locks.
- Expanded key sharing for guests’ convenience
Salto’s integration with Apple Wallet also introduces a secure and flexible key-sharing feature that significantly enhances the guest experience. Now guests can access various areas of the hotel—from private rooms to fitness centers, pools, lounge areas, and other common spaces—using their iPhone or Apple Watch, with digital keys stored directly in Apple Wallet.
One of the key benefits is the ability to share room keys with family members, friends, or colleagues using the key-sharing feature in Apple Wallet. This eliminates the need to make duplicate physical keys or use complicated third-party apps.
Shared keys can have customizable permissions, allowing guests or hotel staff to control when, where, and for how long recipients can access specific areas of the hotel, with the ability to revoke access immediately if necessary.
In addition, Room Keys in Apple Wallet take full advantage of the privacy and security features built into iPhone and Apple Watch devices. The keys are stored natively, which means Apple cannot see which locations your guests are accessing, so your data remains private and secure. If a user loses their iPhone or Apple Watch, they can use the Find My app to lock the device and help protect their information.